Refund policy

Refund policy

Smart Bazaar aims to provide fair and smooth refund support to all customers.
Refund requests may be raised for damaged, defective, missing, wrong, or expired products.
Requests should generally be submitted within 7 days of delivery.
Certain items may have separate return windows based on category.
Products must be unused and returned with original packaging where applicable.
Tags, accessories, manuals, and invoices should be included if available.
Used or intentionally damaged items may not qualify for refunds.
Photo or video proof may be requested for damaged or incorrect items.
Pickup service may be arranged depending on product type and location.
If pickup is unavailable, customer self-shipping may be approved in some cases.
Refunds may be processed to original payment source, bank account, or wallet balance.
Prepaid canceled orders before dispatch are usually refunded quickly.
Cash on Delivery refunds may require valid bank details.
Shipping charges may be non-refundable unless the error was from our side.
Refund processing time may take 5 to 10 business days after approval.
Bank processing timelines may vary beyond our control.
Non-returnable items may include hygiene goods, customized products, and opened consumables.
Repeated misuse of return policies may lead to account restrictions.
Partial refunds may apply for incomplete or damaged returned products.
Smart Bazaar reserves the right to update this refund policy when required.